Protecting visitor privacy

The Privacy Settings Page
The privacy settings page allows to view and edit all Mouseflow settings that pertain to visitor privacy and excluding certain data from being recorded for ...
Thu, 10 Oct, 2019 at 4:26 PM
How can I exclude certain input fields from being recorded?
With Mouseflow, you can exclude certain input fields from being recorded. This is commonly used to exclude sensitive financial information, personally ident...
Fri, 10 May, 2019 at 11:04 PM
How will a visitor's privacy be affected?
Mouseflow collects information about the browser (type, version, screen size, etc.), basic information about the user (IP address, language, time zone), and...
Tue, 12 Nov, 2019 at 3:28 PM
How do I exclude my own IP address?
If you don’t want to record your own or your staff's traffic, it's easy to exclude an IP address. Follow the steps below: Sign in to your accoun...
Thu, 10 Oct, 2019 at 4:24 PM
How do I anonymize IP addresses?
You can anonymize IP addresses by following the steps below: Sign in to your account. Pick the website you're interested in from the drop down menu ...
Tue, 12 Nov, 2019 at 3:32 PM
Exclude or Replace Content on Pages
You can exclude/replace certain parts of the page source from appearing in playback or in heatmaps. This is critical for excluding Personal Data from be...
Sun, 5 May, 2019 at 9:40 PM
What is your cookie policy?
Some countries require websites to be very explicit about which cookies they use and for what purpose, especially with the EU cookie law. Here is a full lis...
Wed, 6 Nov, 2019 at 9:00 AM
Can users opt out?
Yes they can. Users are able to opt out of Mouseflow by visiting this page. 
Tue, 7 May, 2019 at 10:39 AM
Excluding content from website settings
Under 'Website Settings' you have the option of excluding content from being recorded by Mouseflow. This is useful if you have sensitive/personal ...
Fri, 10 May, 2019 at 10:35 PM
Privacy Policy Template (Cookie Template)
As described in our Terms, we require you to include a statement in your website's privacy policy (or equivalent) that informs visitors about your use ...
Thu, 16 Jan, 2020 at 1:27 PM