If you don’t want to record your own or your staff's traffic, it's easy to exclude an IP address. Follow the steps below:
- Sign in to your account.
- Pick the website you're interested in from the drop down menu next to the "Help" tab.
- Click the "Settings" tab on the left hand side.
- Click the "Privacy settings" tab.
- Add the IPs you wish to exclude in the "Excluded IP Addresses" field. You can also click "Add My Ip" to add the IP address you're currently using.
- Click "Save".
You can either use single addresses or IP ranges (you can use the wildcard character
* as the last character).
If you have a dynamic IP address you can also disable Mouseflow recordings here.